Refund policy

Return Policy:

Effective May 1, 2024

Thank you for shopping at Beauty Exude! We want you to be completely satisfied with your purchase. If you encounter any issues with your order, we're here to help.

Our Return Policy:

1. Returns Eligibility: We accept returns only under the following circumstances:

   • The product received is broken or damaged.
   • The product did not arrive.

2. Notification Period: To initiate a return, please contact us at mail@beautyexude.com within 7 days of receiving your order. Please provide your order number and details of the issue.

3. Return Procedure:

   • If the product is broken or damaged, please provide clear photographs showing the damage along with your return request.
   • If the product did not arrive, please inform us within the specified timeframe.

4. Return Authorization: Upon receiving your return request, we will provide you with further instructions on how to proceed with the return.

5. Return Shipping: We will provide a prepaid return shipping label for eligible returns due to product damage or non-delivery.

6. Refund Process:

   • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
   • If the return is approved, a refund will be processed to the original method of payment within 7-10 business days.

7. Exceptions:

   • We do not accept returns for products that have been used or opened, unless they are damaged upon arrival.
   • Products purchased through third-party retailers must be returned to the original place of purchase.

8. Contact Us: If you have any questions about our Return Policy, please contact us at mail@beautyexude.com.

By placing an order with Beauty Exude, you agree to adhere to our Return Policy outlined above.

This Return Policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.

Thank you for choosing Beauty Exude for your beauty needs!